Frequently Asked Questions
Find quick answers about DatBill. Need more help? Contact us.
What is Datcart Accounting?▾
A cloud-based accounting platform built for UAE SMEs with invoicing, POS, inventory, and VAT compliance.
Is it really free?▾
Yes. Free plan includes basic invoicing, up to 50 products, and core features. No credit card required.
Does it support Arabic?▾
Yes. Full Arabic language support with RTL layout.
Is my data secure?▾
Yes. PostgreSQL with row-level security, encrypted connections, and daily backups.
Can I import existing data?▾
Yes. Import products from Excel or CSV. Smart column mapping included.
Does it calculate UAE VAT?▾
Yes. 5% VAT auto-calculated on invoices and purchases. VAT return reports included.
Multiple users?▾
Yes. Paid plans support multiple users with roles and permissions.
Works on mobile?▾
Yes. Fully responsive. POS has touch-friendly tablet mode.
How to upgrade?▾
Settings then Billing in your dashboard. Choose plan and pay.
Can I cancel?▾
Yes. No contracts. Cancel anytime from dashboard.
Support available?▾
Yes. Email support for all plans. Priority support on Business and Enterprise.
Serial number tracking?▾
Yes with Business plan. Assign serials and check warranty status.