Frequently Asked Questions

Find quick answers about DatBill. Need more help? Contact us.

What is Datcart Accounting?
A cloud-based accounting platform built for UAE SMEs with invoicing, POS, inventory, and VAT compliance.
Is it really free?
Yes. Free plan includes basic invoicing, up to 50 products, and core features. No credit card required.
Does it support Arabic?
Yes. Full Arabic language support with RTL layout.
Is my data secure?
Yes. PostgreSQL with row-level security, encrypted connections, and daily backups.
Can I import existing data?
Yes. Import products from Excel or CSV. Smart column mapping included.
Does it calculate UAE VAT?
Yes. 5% VAT auto-calculated on invoices and purchases. VAT return reports included.
Multiple users?
Yes. Paid plans support multiple users with roles and permissions.
Works on mobile?
Yes. Fully responsive. POS has touch-friendly tablet mode.
How to upgrade?
Settings then Billing in your dashboard. Choose plan and pay.
Can I cancel?
Yes. No contracts. Cancel anytime from dashboard.
Support available?
Yes. Email support for all plans. Priority support on Business and Enterprise.
Serial number tracking?
Yes with Business plan. Assign serials and check warranty status.